If I have status in two or more loyalty programs, with higher or lower status in one or the other, which status will apply to my cruise? And on which program will I accrue loyalty points?
If a guest is a member of two (or all three) loyalty programs, the guest will enjoy their existing loyalty program status of the brand on which they are travelling, and we will honour the highest status between the loyalty programs. Guests will accrue loyalty points only on the brand on which they are travelling with at that time. Through the NCLH Loyalty Status Honouring Program, guests sailing with a brand for the first time will join the loyalty program of the new brand on which they are travelling and will accrue points within the loyalty program of the new brand.
For example:
- If someone is a member of both Norwegian and Regent and is sailing with Norwegian but has a higher status with Regent, we will honour the higher status on Norwegian based on their Regent tier. If their status is higher with Norwegian, they will sail as usual under their Norwegian status. In either case, points will accrue with Norwegian because they are sailing with Norwegian.