Cruise Ship Details

{{selectedMeta.name}}

  • {{submeta.name}}

    {{submeta.name}}

    • Accommodates: {{submeta.occupancy}}
    • Total Approx. Size:
    • Balcony Size:

    DECK(S) {{getDeckNumbersForSubMeta(submeta).join(", ")}}

    LOCATION {{getLocationsForSubMeta(submeta)}}

    CATEGORY icon {{category.body}}

There are no staterooms of type {{selectedMeta.name}} on deck {{selectedDeck.deckNumber}}
Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

{{selectedDeckPlan.name}} - Staterooms

Stateroom Type Accommodates Total Approx. Size Balcony Size
Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

{{selectedDeckPlan.name}} - Public Rooms

Public Room Name Accommodates

{{selectedOnBoardCategory.title}}

Prev {{pageRange(getPublicRoomsForOnBoardCategory(selectedOnBoardCategory))}} of {{getPublicRoomsForOnBoardCategory(selectedOnBoardCategory).length}} Next
  • {{selectedOnBoardCategory.title}}

    {{publicRoom.displaytitle}}

    • Price Per Person: {{getPricePerGuestForPublicRoom(publicRoom)}}

    Accommodates {{publicRoom.accommodationLimit}}

    Duration {{publicRoom.duration}}

    DECK {{publicRoom.deckNumber.split(',').join(', ')}}

    Cuisine {{publicRoom.cuisine}}

Prev {{pageRange(getPublicRoomsForOnBoardCategory(selectedOnBoardCategory))}}of {{getPublicRoomsForOnBoardCategory(selectedOnBoardCategory).length}} Next

On the Norwegian Gem cruise ship, how often does your room get fresh towels and how often is the trash removed?

Asked by: myquestion
Your stateroom attendant will provide morning and evening service to your room. Trash will be removed each time, and towels which have been used will be replaced at those times.
Answered by: TheTravelingMan
Date published: 2021-05-30

Do Club balcony suites include private breakfast?

Asked by: NanaN
Club Balcony Suite is the new designation for rooms which NCL previously referred to as Mini Suites. Terms and conditions may change once NCL resumes cruising, but prior to the suspension of cruises, passengers in Mini Suites were not afforded the same benefits as those in Suites or the Haven. Assuming that NCL maintains the same practice for Club Balcony Suites that they had for Mini Suites, unfortunately private dining will not be included for this room category.
Answered by: TheTravelingMan
Date published: 2020-12-08

Is there any type of beverage service (waiter) at Gem Haven Pool?

Asked by: Anonymous
There is a steward assigned to the Haven courtyard, from breakfast hours through late afternoon. There is no one there afterwards. The steward can bring breakfast, lunch and drinks. Bear in mind that the restaurant & service bar are at least a deck below, depending on operating hours, and service might be a bit slower that you might otherwise expect.
Answered by: Bstu19
Date published: 2020-11-03

How do I get scotch in my cabin?

As many people do, I like to have a drink while getting ready for dinner, etc. However, I know that I can't bring liquor onto the ship nor can I buy it on the ship for my cabin. (We have the Free at Sea package.) It seems very cumbersome. (We are first-time cruisers.)
Asked by: CPRob
I would pick up a drink at a bar and take it to my cabin, or pick up one without ice and have it whenever you care to.
Answered by: Mimizj919
Date published: 2021-06-10

Do you serve Vegan meals?

Asked by: HealthyGal
Vegetable meals are available in each restaurant on the ship, but they are not truly vegan. They may contain dairy or animal byproducts, and they are prepared in the same kitchen as other non-vegan meals. If you have dietary restrictions, you should contact NCL by telephone at least a month before your cruise to communicate your needs, then speak to someone at the Dining Reservations Desk on your first day on board to ensure that your request has been handled properly. For more information, please see this link: https://www.ncl.com/faq#!#dietary-needs
Answered by: TheTravelingMan
Date published: 2021-02-24

Are there refrigerators in the balcony rooms?

Asked by: Rrrrrrrrr
Yes, each stateroom on every NCL ship is equipped with a mini-fridge.
Answered by: TheTravelingMan
Date published: 2020-10-08

Does the Norwegian Gem Cruise Ship offer Sunday Mass services in its chapel to guests? If so, what times are the Masses?

Asked by: myquestion
NCL does not offer religious services on any of its ships. Many ships do include a chapel, however, and those which do not have meeting rooms available for use. Passengers may reserve a room and conduct their own services, but NCL does not provide a priest or minister.
Answered by: TheTravelingMan
Date published: 2021-05-04

room 10546 + category b4 gem

room 10546 + category b4 ... what does plus mean? and what does b4... mean ?
Asked by: Anonymous
B4 is a sub-category of Balcony Stateroom, indicating that the room is designated for families. The plus sign indicates that in addition to the queen size bed, the room also has additional beds such as a sofa bed, Pullman, or Murphy style beds so that the room can accommodate a total of four passengers.
Answered by: TheTravelingMan
Date published: 2021-05-28

Are you able to upgrade your room before your cruise?

Asked by: Melmarie
Yes, if staterooms are available in a higher category, you can contact your travel agent or the NCL Reservations Department to upgrade your reservation. You will have to pay the difference between what you already have paid and the cost of the new room. Passengers who have booked their cruise through a agent located in certain other countries may encounter restrictions or additional charges to upgrade. It is my understanding that certain laws in Great Britain, for example, restrict upgrading by passengers who have booked through a British travel agent or even through the British office of NCL. Those who book directly with NCL in the US should have no problems upgrading.
Answered by: TheTravelingMan
Date published: 2021-06-05

Events

I’ve heard there are special event night’s/activities...such as Glow night, white party, dress up night, country/western, etc....how do I find out what the events are so I kniw what to pack? Going transatlantic 15 day cruise 2022.
Asked by: Alert
The schedule and location of the events on board will be announced a day or two in advance by way of the Freestyle Daily newsletter or the Norwegian App. When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call. That's the freedom of Freestyle Cruising. We even have special "Dress-Up or Not Night." It's the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship's Captain. Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required. Be sure to pack a sweater - the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants. Please Note: We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or specialty restaurants. Dress smart casual in our more formal dining room or in our more upscale specialty restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it's jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants. Think about the shore excursions you'll be taking and pack accordingly, including comfy walking shoes. For kids and adults it's good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information. Our newest event, Norwegian's Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for our iconic White Hot Party.
Answered by: TheTravelingMan
Date published: 2021-05-30
  • y_2021, m_6, d_11, h_18CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.17
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_14
  • loc_, sid_GEM, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_ncl
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 100ms
  • QUESTIONS, PRODUCT
Need Help Planning the Perfect Cruise Vacation?
1.866.234.7350