Cash & Credit Access

Ready to cruise and play? Cash is available at ATMs in our casinos throughout the fleet with lots of other ways to get in on the action.

Cashless Wagering

Charge gaming to your onboard account directly from your game of choice or at the casino cashier, using your stateroom key card. Convenience fees, daily limits and cruise limits apply. Euros may be exchanged at the casino cashier, exchange rates apply. All gaming is in US Dollars.

Front Money

Front Money deposits for gaming are accepted in the forms of cash, travelers checks, cashier checks, and wire transfers directly to Norwegian Cruise Line. All cashier checks require prior verification with a scanned copy sent to the Casino Credit team, and wire transfers must be sent no later than 2 business days prior to sailing. Please contact casinocredit@ncl.com for further information.

Credit

Casinos At Sea also offers credit lines for players who meet eligibility requirements. To apply for Casino credit, please fill out our online Casino Credit Application Form. The minimum credit request is $5,000. Applications are processed 30 days prior to sailing. Email casinocredit@ncl.com or call 1 (877) 625-2094 for more details.

Casinos At Sea will not run a hard credit inquiry on applicants, and only base credit decisions on player banking and gaming history as provided by third party agencies. Once approved, players must present a personal check to the Casino Cashier onboard the ship.

Win/Loss Statements

Any winnings over $10,000.00 may be issued to the player in a check or wired back to their bank account. All gaming is in US Dollars regardless of the location of the ship. Foreign currency may be exchanged at the Casino Cashier. Exchange rates apply. All slot jackpots $1,200.00 and greater are subject to IRS reporting and a W-2G will be issued. Jackpots $1,200.00 and greater in Alaskan territorial waters will be subject US tax withholding for nationalities other than US in place of W-2G issuance.

Effective January 24th, 2019, Win/Loss requests have been automated to show your win/loss for play used on your Casino Players Club card. Please log into My NCL or click here for more info.

To obtain a manual Win/Loss Statement, click here to download the Win/Loss statement PDF request form.
 
Important Notice: As of September 1, 2021, Norwegian Joy Chinese Series table game chips have been expired. Gaming Vouchers and Table Game Chips will only be redeemable onboard the ship during the current cruise. Gaming Vouchers may be redeemed at any poker machine, designated cashier location or ticket redemption location onboard the ship. All tickets will be voided at cruise end and will not be refunded.

Contact OurCASINO SPECIALISTS AND RESERVATION CENTRE

For casino information and reservations,
contact a Casinos At Sea Cruise Specialists

9:00AM to 5:30PM EST
Monday to Friday
1 877-PLAY NCL
(800-040-1182) or
email us at casinoinquiries@ncl.com

For certificate award reservations,
contact a Casino Guest Service Representative

9:00AM to 9:00PM EST
Monday to Friday and
10:30AM to 7:00PM EST
Saturday and Sunday
1 877-PLAY NCL
(800-040-1182)

Need Help Planning the Perfect Holiday?
800-040-1182