Can I or the authorised pick-up people, leave the ship on a port day while my child is in Splash Academy?

Yes, unless you are issued a handy phone or pager, which requires at least 1 authorised pick up person to remain onboard in case the staff or child needs your assistance. The Youth Programme Manager will enquire with the security team.

This policy is in place for the safety of your child. Pagers and handy phones do not work ashore from the ship.

Handy phones or pagers will be given out for the following reasons:

  • -If your child is in nappies
  • -If your child or staff needs your assistance beyond the scope of the youth programmes care provided

  • Youth Programme Manager reserves the right to issue a handy phone or pager to parents if the situation with the child requires parent/pick-up person assistance.

    If a handy phone or pager is issued to you and your child is signed into the programme, not responding to a page or call within 15 minutes will result in a $75.00 fee and your child will be dismissed from the programme.

    If a handy phone or pager is issued a fee of $150.00 will be applied to your onboard account if the device is not returned or if it is returned broken.

    What do I need to know about the 10 - 12 year old sea day sign out parent authorisation?

    Can my child bring in electronics or personal items?

    Can my child move up an age group if celebrating a birthday during the cruise?

    What is offered for 12 year olds who are almost teenagers?

    Are parents/guardians/adults allowed in the Guppies Nursery, Splash Academy and Entourage facilities?

    Who and how many can be authorised as drop-off and pick-up people?

    What does an authorised drop off and pick up person need to make the process simple for Guppies Nursery and Splash Academy?

    How are the age groups divided on port days for Splash Academy?

    Is one-on-one care or are babysitting services provided for children?

    How is my child identified in the youth programmes (Splash Academy: sea day, port play and late night)?

    What if my child is in nappies?

    Can the youth staff assist my child in the washroom?

    Will the youth staff contact me if my child is crying?

    Is there a schedule of activities for Guppies Programmes, Splash Academy and Entourage?

    What can my child pack to be prepared for the interactive activities and theme nights?

    What does Entourage have to offer teens 13 - 17 years old?

    What is the youth discipline policy for youth and teens?

    What is the Guppies Nursery discipline policy for children under 3 years old?

    What is the Entourage safety and emergency information?

    What is the teen discipline policy?

    What if my child/teen is not feeling well?

    Is special-needs care provided in Guppies Nursery, Splash Academy or Entourage?

    What if my child/teen has an allergy or medical condition?

    What is the Splash Academy and Guppies Nursery safety and emergency information?

    What fire and safety guidelines do youth programmes adhere to?

    Do my children have access to the internet and arcade?

    We like to travel and participate in activities as a family, what activities can I expect on board?

    Are there proper protocol guidelines for the teen passengers?

    Where do I drop off my 10 - 12 year old for their programme?

    What are Youth Programmes?

    What age groups does each youth programme cater to?

    How do I register my children for the youth programmes: Guppies Nursery, Splash Academy, and Entourage?

    Do I have to pay for Splash Academy, Entourage or Late Night Fun Zone programmes on sea days and port days?

    What are the hours of operation for the Splash Academy?

    What other fees should I be aware of?

    Will children in other age groups be able to play together during programme hours?

    What is Freestyle Free Play?

    What is the Safety Assimilation Drill?

    Does Splash Academy provide meals for the children?

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