Norwegian Cruise Line
Norwegian Cruise Line

What is the Hotel Plus Program and how does it differ from the Norwegian Hotel Program?


The Hotel Plus Program provides guests with the ability to choose their specific hotel at the time of booking and includes additional amenities such as:

• Transfers between hotel and ship (pre- or post-cruise)

• Hospitality and tour desk in the hotel lobby

• 24-hour emergency contact

• All applicable resort fees

• Hotel porterage

These amenities and the ability to select your hotel property at the time of booking are the primary differences between the Hotel Plus Program and the Norwegian Hotel Program.




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Terms and Conditions

Which sailings qualify under Norwegian’s Peace of Mind policy?

Does this policy apply retroactively to previously booked sailings?

Does the new Peace of Mind policy affect the final payment for voyages?

What is not included in the POM future cruise credit (FCC)?

What is Norwegian’s Peace of Mind?

Upon cancellation, will guests be credited for any pre-cruise purchases such as beverage packages, shore excursions, etc.?

Do standard Final Payment timelines still apply?

Why can’t I make changes until March 11th?

Are any costs refunded instead of being included in the FCC?

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Are there any incentives currently being offered to guests with active bookings who may be uncertain about their voyages sailing in August 2020?

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What new screening protocols are being implemented?

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Priority Access

Onboard Cellular and Internet

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What is More At Sea™?

What is included in More At Sea™?

When can I select More At Sea™?

Where can I find the full terms and conditions?

Will Haven guests have to pay for beverages not included in the More At Sea™ Beverage Package?

Do I have to pay a corkage fee if I have More At Sea™?

If I don’t have More At Sea™ or if I would like to eat at more specialty restaurants than what is included in my package, what is the cost?

What happens if I am sailing January 1, 2025 or beyond, but made my reservation before October 1, 2024 and my stateroom is upgraded via the upgrade advantage program afterwards?

Who is eligible for More At Sea™?

Who does the More At Sea™ Beverage Package apply to in the stateroom?

What does guest 2 receive in lieu of the More at Sea™ Beverage Package, if they are a child?

Are there any limitations on the amount of alcoholic drinks that can be ordered with the More At Sea™ Beverage Package?

What is the Connoisseur Collection?

What happens to any additional dining nights I purchased?

How can I make dining reservations?

What is included in a More At Sea™ specialty dining meal?

With the addition of More At Sea™, will the group offerings be revamped?

If I have Free at Sea™ do I need to use one of my specialty dining nights for the Haven restaurant?

What happens if the second guest in my reservation is a child?

What is the cost for guests under the age of 18 in specialty restaurants?

Are the expanded Wi-Fi login minutes per person or shared minutes among the multiple logins?

What other Wi-Fi packages will be offered?

With Free At Sea Plus being discontinued, will Starbucks or bottled water be included in the More At Sea™ Beverage Package? If not, will there be separate packages for Starbucks?

What happens if I am sailing January 1, 2025 or beyond, but made my reservation prior to October 1, 2024 and would like to take advantage of More At Sea™?

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How many guests can be accommodated in one hotel room under the Hotel Program?

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Can I request special accommodations in the Hotel Program (i.e., ADA rooms, non-feather pillows)?

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If I didn’t take advantage of Free at Sea™ specialty dining at the time of booking, can I add it later or purchase it onboard?

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When can I select Free at Sea™?

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Do I have to pay a corkage fee if I have Free at Sea™?

If I didn’t take advantage of the Unlimited Open Bar package at the time of booking, can I purchase it onboard?

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What happens if I made my reservation prior to November 5, 2025 and then my reservation is re-priced due to a new offer or lower price afterwards or if I pay to upgrade my stateroom afterwards?

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