What should I do if my flight is delayed and what happens if I miss my outbound flight?
If your flight is delayed on your day of sailing, please follow these guidelines:
- Advise your airline as soon as possible that you are a cruise guest sailing that day. They will do all they can to book alternative flights
- Ask the airline to contact our emergency number 0208 834 9013 immediately and we will do our best to get you on board. If you miss your flight due to your own error, Norwegian Cruise Line will not cover any additional costs for rebooking
- Please note that if you miss your outbound flight the airline may consider this a 'no show' and may also cancel the return flight. In such cases, any additional expenses for rebooking return flights will not be covered by Norwegian Cruise Line
- If you have bought your own air tickets, independently of Norwegian Cruise Line, you will be responsible for any and all expenses incurred to join the ship