Cruise Ship Details

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I am diabetic, on previous cruises there was not a sugar free option for juices. Can I bring my own bottle of sugar free juice?

Asked by: Sandhoman
Your best course of action would be to contact the NCL Reservations Department at least a month before your cruise to make your needs known. If you have any food allergy or a dietary requirement, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing. For the protection of all guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in the kitchen facilities.
Answered by: TheTravelingMan
Date published: 2020-10-08

If I upgraded to the Haven Spa suite, should I cancel the thermal suite spa pass?

Asked by: SylviaD
Yes, access to the spa is included in the fare of the Haven Spa Suite.
Answered by: TheTravelingMan
Date published: 2020-03-07

Is there anything special I can do for my daughter's birthday while we are on the ship? like a birthday cake?

Asked by: padgett
Contact guest services before your sailing and let them know you are celebrating a birthday. On our last sailing we indicated that we were celebrating our anniversary and a card was left in our room to redeem for a complimentary cake at any of the dining rooms. You can also purchase a party package and your cabin will be decorated upon arrival: https://www.ncl.com/onboard-packages/party-packages
Answered by: Allicon
Date published: 2020-11-15

What is in the Thermal suite in the spa? I have a spa balcony room on my cruise.

Asked by: Lindalnic
There are whirlpools, a salt room, sauna, steam room, a plunge pool, and many other amenities typical of a spa. You can view video tours of the spa facilities by searching the internet for "NCL Getaway Thermal Suite."
Answered by: TheTravelingMan
Date published: 2020-12-05

Is laundry free for some rooms?

Asked by: Erickrn
Frequent passengers who have reached the Platinum level in Norwegian's Latitudes program are afforded free laundry services. Those who have achieved the Gold level receive a significant discount on laundry. A laundry special is offered to all passengers around the middle of most cruises in which you can have one full bag of clothing laundered for a single low price. Other than that, however, all laundry services come at a price comparable to prices charged at land based hotels. Unfortunately there is no room category which automatically receives free laundry.
Answered by: TheTravelingMan
Date published: 2021-01-15

Since the Norwegian sun does not have an O’Sheehan’s is there any place on board where I get shepherds pie?

Asked by: Anonymous
On the newer ships in the Norwegian fleet, as well as on some of the older ships that recently have been renovated, the O'Sheehan's restaurant has been rebranded as the Local. The menu remains much the same as with O'Sheehan's, so you should be able to get shepherds pie there.
Answered by: TheTravelingMan
Date published: 2020-10-24

Are there refrigerators in the inside cabins on the Getaway?

Asked by: Richey
Yes, there is a mini-fridge in each stateroom, including Inside.
Answered by: TheTravelingMan
Date published: 2020-11-14

Our Stateroom is directly above the Cigar Lounge on the Getaway (9814). I am curious if the odor from the lounge is noticeabl in the cabin or balcony?

Norwegian Getaway Stateroom 9814 directly above the Cigar Lounge
Asked by: BrentDD
We have walked past the Cigar Bar on the Waterfront many times and never noticed the aroma of smoke. It should not be a problem for the staterooms above.
Answered by: TheTravelingMan
Date published: 2020-06-18

Are there electrical outlets near the beds for users of CPAP machines?

Asked by: whatdoyouwantmetoputhere
Unfortunately, no. Electrical outlets are located at the dressing table, near the foot of the bed. You should plan on bringing an extension cord of about 10 to 12 feet in length to be able to plug in your CPAP near the head of the bed.
Answered by: TheTravelingMan
Date published: 2020-06-27

How do i find out about "special" nights on board; like formal night, all white party? etc

Asked by: JSIMP
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