Frequently Asked Questions

The purpose of the community is to receive high-quality input from you, as part of our engaged, representative group of consumers. Anonymous survey results will be shared with relevant business teams to influence enhancements to our cruise experience, marketing, and other key decisions.

You will receive an email with a link to the survey or discussion to complete. You’re not obligated to participate; however, you may become classified as inactive if you don’t participate over an extended period.

Note: Inactive members may be removed from the community.

Generally between 1-4 times per month. While there may be surveys and discussion invitations every month, this doesn’t necessarily mean every member will be invited to participate each time.

No. NCL Inner Circle membership is completely free, and we hope you find the influence you have in shaping our brand to be fun and rewarding.

No. Almost any modern computer with Internet access is sufficient to participate in NCL Inner Circle activities.

Click on the “Forgot Password” button on the community login page and enter your email address into the required field to have your password reset. If you continue to experience problems, you can click on the "Technical support" button on the login page and ask for assistance in an email.

At any time you may click on any of the “unsubscribe” links at the bottom of all our email communications.

Please click the technical support link found in the footer on the login page.