Cruise Ship Details

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can i bring gaterade o sugar small plastic bottles on board with me?

Asked by: firemanjim70
No. You cannot bring any beverages on board. There is an exception for wine that includes a services fee. Here's some more info: https://www.ncl.com/faq#!#can-i-bring-water-or-soda-board
Answered by: Allicon
Date published: 2020-02-25

we are cruising on the getaway in march and were thinking of adding my son and his girlfriend to our room. can we do this and how much would it cost?

thank you
Asked by: eeyorelover
You should contact Norwegian (or your travel agent). It might depend on the cabin you booked or the final payment date.
Answered by: Allicon
Date published: 2020-02-15

Can I bring some cans of Diet Coke onboard? Not a fan of Pepsi products!

Asked by: PKing
Unfortunately, no. NCL modified its regulations several years ago to prohibit passengers from bringing canned sodas, bottled water, and just about every other kind of beverage on board with them. They do have root beer, both regular and diet. You may want to try that instead of Pepsi.
Answered by: TheTravelingMan
Date published: 2020-01-08

Is there a pickle ball court on The Getaway?

If not, would it be ok for me to bring a net to set up on the basketball court?
Asked by: LoriV
There is a sports court on Deck 18, but it usually is occupied by basketball players. You would need to bring your own net and other equipment and check with the sports staff on board to reserve a time to play.
Answered by: TheTravelingMan
Date published: 2019-10-26

Is there a charge to enter the Ice Room?

Are there coats available for use going into Ice Room? How long can you stay in there?
Asked by: Anonymous
Yes, there is a charge which covers the cost of your beverages, served in "glasses" made of ice. The charge applies even if you have one of the beverage packages. As I recall, the time limit is one hour, but few people stay in the cold that long.
Answered by: TheTravelingMan
Date published: 2019-11-24

Our cruise departs on Superbowl Sunday will the game new aired on n board

Norwegian getaway departs 2/2 /20
Asked by: Pdlrmike
Yes, you will be able to see the Super Bowl. Since your cruise is set to depart New Orleans about an hour before kickoff, the ship will be within US territorial waters on the Mississippi River until well after the game is over. The ship should have no difficulty picking up a broadcast signal in that area. The game will be shown in a number of venues on the ship, and also usually will be available on your stateroom TV. We have watched the last four Super Bowls while on NCL cruises, and plan to see the 2020 game while on board the Gem.
Answered by: TheTravelingMan
Date published: 2019-11-26

has anyone been on the getaway with teenagers?

Exactly how does the teen room work? Does it cost money? How do we communicate on the ship with our teenagers? Are you provided an itinerary?
Asked by: dezzidezers
yes, we've taken our grandson on a number of cruises starting when he was 10. after he turned 13,we signed him up for the entourage. the last cruise we took, he was still 17 and still eligible for the teen club (entourage). one of the 1st things i do when we board is get him signed up. he met a group of kids, and we hardly saw him the entire cruise. after about 2 hours at sea everyone on board seemed to know him. he always seems to have the best time of all of us. you 1st sign them up, i allow himto check himself both in and out. there is always a schedule of events for the teens.there is no cost to enter. by the way, they're teenagers, just tell them to check in periodically, or give them a curfew
Answered by: complawyer
Date published: 2020-01-07

Is there a promenade to walk around the whole ship?

The Pearl has one, for example.
Asked by: AlyC
The Waterfront on Deck 8 encircles almost the entire ship. At the front of the ship, you will need to go inside and cut through the forward elevator lobby to reach the opposite side of the ship to continue walking around the ship. You can view the layout of the Waterfront by clicking on the Deck Plans link above.
Answered by: TheTravelingMan
Date published: 2020-02-16

Does the Starbucks onboard accept Starbucks gift cards?

Asked by: PKing
I'm not sure if it accepts the actual cards but I was able to use my card through the Starbucks app on my phone. You can't redeem stars but you can earn them with your purchase. Save a screenshot of the barcode in the app to use your card, that way you won't need wifi or a data connection to use it.
Answered by: Allicon
Date published: 2020-02-24

Can I use Specialty Dining Package for Margaritaville?

We received the Specialty Dining Package, but I can’t get any reservations at a reasonable time. Can I book Margaritaville, once we are on ship, and use the dining package to pay?
Asked by: Nbrandt720
Once you are on board the ship you should be able to find additional availability at the other specialty restaurants. Check with the Restaurant Reservations desk next to the Guest Services desk as soon as possible for the best selection of available times. Using the dining package for Margaritaville would not be the best use of the package, as the cost of a meal there is quite a bit less than the value of the package when used in other restaurants.
Answered by: TheTravelingMan
Date published: 2020-02-23

my wife and i are going to be in a spa mini suite,does that mean we can get free spa treatments and if not what does the spa mean in spa suite?

Asked by: chiefcook
Yes, Spa Mini Suites, just like Spa Balconies and Haven Spa staterooms do include access to the Mandara Spa throughout your cruise.
Answered by: TheTravelingMan
Date published: 2020-01-19

Is there a safe in the balcony room?

Asked by: harvietta
Yes, each stateroom on every NCL ship is equipped with a wall safe. They are quite small, large enough for an SLR camera, but too small for a laptop computer.
Answered by: TheTravelingMan
Date published: 2020-01-20

What laundry services are available? Are there machines I can use?

Asked by: Buddhapepe
The ship's laundry provides a full range of laundry and dry cleaning services at prices comparable to what you might expect to pay at a land-based hotel. There are no self-service guest laundry facilities on any NCL ship.
Answered by: TheTravelingMan
Date published: 2020-02-07

My wife is diabetic and requires insulin that requires refrigeration. On a previous cruise, an extra fridge was provided, is this the same with NCL?

Asked by: BenMac
All cabins have a mini fridge/mini bar. It has room to store whatever you need. we were able to store large water bottles and a bottle of champagne in it.. It's stocked with basic mini-bar items that you will be charged for if you use (this is not included in the drink package). You can always ask your cabin steward to empty the fridge once you get onboard.
Answered by: Allicon
Date published: 2020-02-15

do the rooms have a blow dryer in bathroom or do I bring my own?

Asked by: firemanjim70
Each stateroom includes a hairdryer, but it usually is hardwired to the wall at the dressing table, not in the bathroom.
Answered by: TheTravelingMan
Date published: 2020-03-06

Since bringing my favorite soft drinks aboard is no longer allowed, what carbonated soft drinks are available which are free of charges?

Are there special locations? Do I bring my own 16 OZ cup?
Asked by: Villi
NCL carries a wide variety of carbonated beverage, exclusively Pepsi products. There is a charge for all sodas. If you expect to drink a large number of them, you may want to consider a soda package, either to purchase or as a "Free at Sea" benefit.
Answered by: TheTravelingMan
Date published: 2020-01-02

Is there someplace to store your luggage during the cruise?

Asked by: LoriV
There is room under your bed for one or two standard size suitcases. You also can store a suitcase in your closet.
Answered by: TheTravelingMan
Date published: 2020-02-11

Is there a luggage limitation? (ie: size, number of bags) Also, do we have to check all luggage or can we carry on small bags?

Asked by: Brianb
Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds. Each passenger also is allowed one small carry-on bag such as a backpack. You must check any bag which is too large to fit through the security X-ray machine.
Answered by: TheTravelingMan
Date published: 2020-01-06

Are there irons or ironing boards in the rooms?

Asked by: laurie1235
No, but you can ask your stateroom attendant to borrow them briefly from Housekeeping.
Answered by: TheTravelingMan
Date published: 2020-02-28

reserving dining for multiple staterooms

how do i book dining reservations for my stateroom and for others also, so we can all sit together.
Asked by: Cambo
If you are booking online before your cruise begins, you can simply specify the total number of persons in your group. Once onboard, just mention the number in your group to the restaurant hostess when you make the reservation. It is not necessary to list the stateroom numbers or names of all the persons in your party. Just state your name and room number and the number in your party and mention that you would like to have everyone in your group seated together.
Answered by: TheTravelingMan
Date published: 2020-01-08

Can our room 10728 sleep 2 adults and 2 kids comfortably?

Asked by: HeatherJoy
Your cabin is a category BD Balcony stateroom rated for four passengers. There is a sofa in addition to the queen-size bed. Either the sofa can fold out to make a double bed or it is twin-size sofa and there is a Pullman style bed which can fold down to make an upper berth. Either way, there will be bedding for four persons. Whether this is a "comfortable" arrangement or not is a matter of personal opinion. With four persons in the room there will be little extra floor space, no privacy curtains to separate your sleeping area from your children, and only one bathroom for all four of you. That being said, however, many families do choose to travel in a Balcony stateroom and simply put up with a little inconvenience in order to keep their travel costs low. If you are accustomed to spending nights with your children in a typical motel room which has two double or queen beds, you should find the Balcony stateroom acceptable.
Answered by: TheTravelingMan
Date published: 2019-12-31

How can I print my luggage tags? The cruise documents I received are in PDF format and cannot trigger the print process.

Asked by: Martine
You can download your cruise documents electronically. Login to your "My NCL" account, select your cruise reservation information, then click on "Download eDocs." About the middle of the first page you will find an icon indicating that you should "click here" to print your luggage tags. When a new window appears with the tags, click on the "File" button at the far left of the top line on your window. Select "Print Preview" then adjust the size so the tags will fit on a page. Select "Print" and pick the number of copies you need for all your checked luggage.
Answered by: TheTravelingMan
Date published: 2019-12-16

If I made an offer for an upgrade when do I find out if it was accepted?

Asked by: Sewingsue
NCL usually waits until about 48 hours before the sailing time of your cruise to award upgrades to passengers who have submitted bids. As soon as you have been selected as the high bidder for an upgraded room, the credit card you have registered with your bid will be charged, your room assignment will be changed, you will be notified by email, and your previous room will be made available to other passengers who may be on a waiting list for your stateroom category. Please note that once your upgrade bid has been accepted by NCL it cannot be withdrawn. You will be assigned a new stateroom in the upgrade category. You will not be given an opportunity to select a specific cabin number. If you have placed bids on multiple room types, your other bids will be cancelled if you are the successful bidder on one of the categories. Unfortunately this means that you may already be in transit to your port of departure when you receive notice of the room change. On more than one occasion we have needed to visit the business center of our hotel or find an internet cafe to print our revised cruise documents and luggage tags. If your upgrade bids were unsuccessful, you will receive a notice as soon as all the successful bids for your cruise are processed.
Answered by: TheTravelingMan
Date published: 2020-02-29

what does BD mean on your deck plans

Asked by: jackpot1121
"B" stands for Balcony. "D" is a sub-category designation which indicates the stateroom's price range based upon location, amenities, and desirability. The "D" sub-category is among the somewhat less expensive range of Balcony staterooms.
Answered by: TheTravelingMan
Date published: 2019-10-31

Is there any way to get Coca Cola products onboard?!?!

We hate Pepsi
Asked by: PKing
Unfortunately, no. NCL carries a full range of Pepsi products, but none from Coca Cola.
Answered by: TheTravelingMan
Date published: 2020-01-08

Are there USB ports in each cabin?

I've heard there are ports but just heard there are no ports in the cabins. Are there USB ports to charge my phone?
Asked by: Tina2755
No USB ports. Bring plug-in adapters.
Answered by: Tina2755
Date published: 2020-03-10

Does cabin 10184 balcony have 2 lounge chairs and 2 regular chairs on it

Asked by: Jimmygayle
No, it only has two regular chairs plus a small table. There is enough room on this angled balcony for at least one lounge chair, however, and you can ask that your stateroom attendant bring you one from the pool deck. We were in a similar room last year on the Bliss, a sister ship to the Getaway, and we were able to get a lounge chair for our balcony. There really doesn't seem to be enough room for two lounge chairs, though, but you could try asking your cabin attendant.
Answered by: TheTravelingMan
Date published: 2020-02-20

what is included in the beverage package, not the upgrade.

Asked by: Pricilla
Please see this link for complete information on beverage packages: https://www.ncl.com/onboard-packages/beverage-packages
Answered by: TheTravelingMan
Date published: 2020-07-24

What emergency number is used by family to contact us on board.

Asked by: Sauceman
If your ship is close to land, your mobile phone should be able to receive calls. That would be the easiest way to get in touch. An emergency contact telephone number also can be found on your stateroom key card. When you receive your room card at check-in, you can call your family and advise them of the number.
Answered by: TheTravelingMan
Date published: 2020-01-24

Our Stateroom is directly above the Cigar Lounge on the Getaway (9814). I am curious if the odor from the lounge is noticeabl in the cabin or balcony?

Norwegian Getaway Stateroom 9814 directly above the Cigar Lounge
Asked by: BrentDD
We have walked past the Cigar Bar on the Waterfront many times and never noticed the aroma of smoke. It should not be a problem for the staterooms above.
Answered by: TheTravelingMan
Date published: 2020-06-18
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