The Cruise Norwegian mobile app is not intended for children under the age of 13. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. To grant permission, a parent must log into the app with their information, open the main menu, select the CHILD ACCESS menu option, and follow the instructions.

Services are available to store your luggage at the following ports.

Port Price Details
Barcelona 9,90€ per bag
Venice 4,00€ per piece of luggage Luggage must be collected before ship’s sailing when the luggage deposit closes
Copenhagen and Civitavecchia n/a Luggage storage is not available
Tampa $7 USD for 2 guests (up to 4 bags)
$10 USD for 3 guests
New Orleans $25 USD for the first four (4) pieces of luggage
$5 USD for each additional piece.
All luggage within an order must have matching names. Oversized/overweight items may incur an additional fee. Service include delivery to airport.
Seattle $3.50 USD per bag Must be picked up by 3pm
Vancouver $7.50 USD per bag Luggage storage is only offered at Canada Place.
Los Angeles n/a Luggage storage is not available
Hawaii $5.00 USD per bag Luggage storage is located in the terminal from 7:30 a.m. to 10 a.m. (For terminal security purposes, we are unable to accept bags after 10 a.m.) Guests may retrieve their bags between the hours of 11:00 a.m. and 6:00 p.m.

Please note that Miami, Boston and New York have no luggage storage available.

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class, Breakaway Plus Class and Norwegian Epic.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapor smoking devices are permitted at Waikiki bar on deck 13 aft.

Staying connected at sea could be very important to some of us. Click here for more information on Internet Access and Cellular Phone Service & Texting.

All of our ships have Internet Cafés for those of you that need to be online. You can also telephone, telex, radiogram or fax to anywhere in the world and be billed* at applicable ship-to-shore rates. Norwegian guests can also be contacted on our ships by calling 1.888.NCSHIPS (1.888.627.4477) from the USA. For the rest of the world please dial 1.732.335.3280. When guests are contacted with the ship via satellite, they can be reached directly, if they are in their stateroom. If not, a message about the incoming call will be delivered to their stateroom and then they can call back* the shore via satellite. Norwegian guests can also make and receive calls, send and receive text messages and read emails on their own cell phones and mobile devices just as they do on land when the ship is at sea with the Freestyle Cellular Service. Staying in touch with family and friends when cruising has never been so easy. Click here for more information.

Norwegian Ship Telephone & Fax Numbers

When calling from the United States: Dial 1.888.NC SHIPS (627.4477), select the ship, and enter your credit card information. When Calling from outside the United States: Dial 1.732.335.3280, select the ship, and enter your credit card information.

*Please use American Express, MasterCard and Discover Card, only.

You may purchase wine, or gifts, such as fruit baskets, champagne, birthday cakes, canapés, flowers or other gifts for your stateroom. Please let us know at least three weeks before sailing. Click here for more information.
All staterooms and suites have mini-safes. Please note, however, that Norwegian is not responsible for valuables left in staterooms or elsewhere on board.
Beauty parlor and spa services include hair styling, manicures, pedicures, facials and massages in our Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewelry, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.
What time would you like it to be? That’s the freedom and flexibility you get when you cruise with Norwegian. We offer open-seating dining in a variety of restaurants and cafés with individual menus, so it's your choice.
All our ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.