The Cruise Norwegian mobile app is not intended for children under the age of 13. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. To grant permission, a parent must log into the app with their information, open the main menu, select the CHILD ACCESS menu option, and follow the instructions.
Services are available to store your luggage at the following ports.
|Barcelona||9,90€ per bag|
|Venice||4,00€ per piece of luggage||Luggage must be collected before ship’s sailing when the luggage deposit closes|
|Copenhagen and Civitavecchia||n/a||Luggage storage is not available|
|Tampa||$7 USD for 2 guests (up to 4 bags)
$10 USD for 3 guests
|New Orleans||$25 USD for the first four (4) pieces of luggage
$5 USD for each additional piece.
|All luggage within an order must have matching names. Oversized/overweight items may incur an additional fee. Service include delivery to airport.|
|Seattle||$3.50 USD per bag||Must be picked up by 3pm|
|Vancouver||$7.50 USD per bag||Luggage storage is only offered at Canada Place.|
|Los Angeles||n/a||Luggage storage is not available|
|Hawaii||$5.00 USD per bag||Luggage storage is located in the terminal from 7:30 a.m. to 10 a.m. (For terminal security purposes, we are unable to accept bags after 10 a.m.) Guests may retrieve their bags between the hours of 11:00 a.m. and 6:00 p.m.|
Please note that Miami, Boston and New York have no luggage storage available.
As the health and well-being of our guests and crew is of the utmost importance, Norwegian Cruise Line will institute changes to its smoking policy for all sailings on or after November 1, 2014. The specific changes prohibit smoking on stateroom balconies and limit smoking in the casino to players. On Norwegian Getaway and Norwegian Breakaway, smoking on The Waterfront will be permitted on the starboard side, except by the outdoor dining areas.
Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Public areas throughout all our ships are smoke-free. If you smoke regular or electronic cigarettes, you can do so in designated areas only. If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Smoking cigarettes, electronic cigarettes, cigars and pipes is permitted in outdoor public guest spaces and open decks where designated by the ship's management based on the ship's specific characteristics and arrangement. Smoking, including electronic cigarettes, is prohibited in or near venues serving food, the jogging track, outdoor sporting venues, The Haven outdoor areas and children's pool areas. On ships with The Waterfront, with the exception of Norwegian Joy, smoking is permitted on the starboard side excluding any food service areas. Active Casino players may smoke cigarettes in the Casino during gaming hours. Cigarette smoking is not permitted in any other indoor venue or location.
Guests are not permitted to smoke cigarettes, e-cigarettes, cigars or pipes in their staterooms or on their balconies. Cigar and pipe smoking in staterooms and on balconies is prohibited. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages.
Electronic cigarettes cannot be used in public areas where there is a No Smoking policy in force; simply because these cigarettes look so realistic and therefore other guests' perception is that we are not enforcing the No Smoking rule.
Staying connected at sea could be very important to some of us. Click here for more information on Internet Access and Cellular Phone Service & Texting.
All of our ships have Internet Cafés for those of you that need to be online. You can also telephone, telex, radiogram or fax to anywhere in the world and be billed* at applicable ship-to-shore rates. Norwegian guests can also be contacted on our ships by calling 1.888.NCSHIPS (1.888.627.4477) from the USA. For the rest of the world please dial 1.732.335.3280. When guests are contacted with the ship via satellite, they can be reached directly, if they are in their stateroom. If not, a message about the incoming call will be delivered to their stateroom and then they can call back* the shore via satellite. Norwegian guests can also make and receive calls, send and receive text messages and read emails on their own cell phones and mobile devices just as they do on land when the ship is at sea with the Freestyle Cellular Service. Staying in touch with family and friends when cruising has never been so easy. Click here for more information.
Norwegian Ship Telephone & Fax Numbers
When calling from the United States: Dial 1.888.NC SHIPS (627.4477), select the ship, and enter your credit card information. When Calling from outside the United States: Dial 1.732.335.3280, select the ship, and enter your credit card information.
*Please use American Express, MasterCard and Discover Card, only.