All guests must provide key personal information prior to boarding the cruise ship. Travel to some destinations require passports and/or special visas and travel authorizations.
Click here for travel documentation requirements and information before you complete your Online Check-In form.
Identification requirements for domestic airline travel will change for US Citizens in 2018. Please read this important information on our Required Travel Documentation page.
Passengers should not bring the following items onboard any Norwegian Cruise Line ship:
- Drones (Game Flying Device)
Guests are not permitted to bring drones onboard for safety of other guests, as well as the welfare of the vessel.
- Samsung Galaxy Note7
In light of recent safety issues with the Samsung Galaxy Note7, we are asking our guests who own this model to please avoid traveling with this mobile device. The Federal Aviation Administration has banned the Samsung Galaxy Note7 from all air travel, and until further notice, this device will be restricted from all Norwegian Cruise Line ships. Fire is one of the greatest threats at sea and due to the safety concerns these devices present, if one is found in a guest’s possession or unattended in a stateroom onboard, our policy instructs the crew to confiscate the device for safekeeping. The device will remain in our possession, in a safe, monitored location, for the duration of the cruise. Guests can reclaim their device at the conclusion of the cruise from the reception desk.
- Alcoholic or non-alcoholic beverages of any kind including water, soda and juices*
For more information read our FAQ about "Can I bring water or soda on board?".
- Unsealed food items will not be allowed onboard.
- Firearms, weapons of any kind, ammunition, explosive substances or any goods of a dangerous nature
- Irons / Ironing Boards and Steamers
Guests are not permitted to bring and use their own irons or steamers onboard. Norwegian Cruise Line carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.
Irons and steamers would both be taken from guests at embarkation and returned at the end of the sailing.
- Animals of any kind, except service or guide animals, provided the passenger notifies Carrier prior to the cruise of his intention to bring such animal and agrees to take sole responsibility for any expense, damage, injuries or losses associated with or caused by such animal.
- Large Batteries, Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers are not allowed onboard.
For a full list of items that are prohibited onboard, please CLICK HERE
Arrival at the Cruise Terminal:
For your comfort and convenience, we recommend that guests who have not completed their Online Check-In arrive at the cruise terminal no later than two (2) hours prior to the scheduled embarkation time printed on your cruise documents. Guests who have completed their Online Check-In should arrive at the terminal no later than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. We STRONGLY recommend guests complete their Online Check-In at least four (4) days prior to sailing.
Final Boarding Time:
In order to facilitate the embarkation process and the processing of your eDocs, and to comply with new government regulations governing departure manifest, all guests are required to complete Online Check-In at least one day prior to sailing and must complete check-in at the cruise terminal and be onboard the ship no later than one hour prior to the departure time noted on their cruise documents or they will not be permitted to sail. Please note guests who have not filled out their Online Check-In must arrive at port two (2) hours prior to sailing.
Joining or debarking the ship at any time outside of the published embark/debark port is not permitted for the following reasons:
- Itineraries are subject to change without notice.
- Violation of the Passenger Vessel Act (Jones Act), if applicable.
Approval to embark or disembark mid-cruise may be allowed only in cases of emergencies. Please note that embarking or disembarking mid-cruise may result in a violation of the Passenger Vessel Act (Jones Act), resulting in a fine starting at $762 per person.
Boarding Time in Ports of Call:
In all ports of call, it is also the guest's responsibility to be back onboard the ship no later than one (1) hour prior to the ship's scheduled departure time. Please be aware that shipboard time may differ from the port of call and it is the guest's responsibility to follow the shipboard time. In the event a guest misses the ship, it will be the guest's responsibility to pay all expenses incurred to rejoin the ship.